Returns & Exchanges Policy

At CEI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Our streamlined process ensures that your returns or exchanges are handled efficiently and professionally.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Return Label

Once approved, download and print your prepaid shipping label and attach it securely to the original packaging.

3

Ship the Package

Drop off your package at any authorized carrier location or schedule a pickup for your convenience.

4

Receive Your Refund

After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing