Frequently Asked Questions

Everything you need to know about shopping with CEI.

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.

What is your return policy?

At CEI, we offer a 30-day return policy. Items must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.

Do you offer international shipping?

Yes, CEI ships to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes depending on the destination.

How do I ensure the quality of the products?

Quality is our top priority. Every item at CEI undergoes a rigorous multi-stage inspection process to ensure it meets our high standards before it is dispatched to you.